Public sector organizations are the backbone of many countries often contributing significantly to the delivery of products and services of social and economic importance. Public sector offerings range from manufacturing and telecommunications to transport, health care and financial services.

Owing to fiscal policies pursued by the government and increasing international competition, public sector enterprises today are grappling with appropriate adoption strategies as their performance is marred by lack of competing quality of products or services and poor financial results. To successfully overcome these challenges, PSUs will need to evaluate their cost structure and organizational design and motivate employees to bring their organization to the level of profitability